How surveys
improve healthcare

Learn how surveys can contribute towards healthcare improvement

>> Click here

Received a
patient questionnaire?

Do you need some help filling out a patient survey? This section gives you information on what to do

>> Click here

About NHS patient surveys

Listening to patients' views is essential to providing a patient-centred health service.

The NHS patient survey programme systematically gathers the views of patients about the care they have recently received.

This website is for those involved in the survey programme including NHS trusts, survey contractors, and patients who have been asked to complete a questionnaire.

This survey co-ordination centre, run by Picker Institute Europe, co-ordinates the NHS acute, mental health and primary care patient survey programmes on behalf of the Care Quality Commission. Its role includes:

  • developing questionnaires and accompanying documentation
  • advising on how to conduct surveys
  • collating, checking and analysing survey data

 

Image: images/home_1.jpgImage: images/home_2.jpgImage: images/home_3.jpgImage: images/home_4.jpg