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The national patient survey programme is continuously being refined and improved. Ongoing research and analysis ensures that the programme obtains the best results possible about the topics most important and relevant to patients' experience of healthcare.
A range of documents and reports have been published which detail the findings of this study and research. To view these reports click here.
Key Findings
- Key Findings report for the 2008 Inpatient Survey
- Key findings report: Emergency Department Survey Results 2008
- Key findings Report: PCT Survey Results 2008
- Key findings report: Adult Inpatient Survey Results 2007
- Key findings report: Adult Inpatient Survey Results 2006
- Key findings report: Maternity Survey Results 2007
- Key findings report: Emergency Department Survey Results 2004/05
- Key findings report: PCT Survey Results 2005
- Key findings report: Mental Health Survey Results 2005
- Key findings report: Outpatient Survey Results 2004/05
- Key findings report: Mental Health Survey Results 2004
- Key findings report: Ambulance Trusts Survey Results 2004
- Key findings report: Adult Inpatient Survey Results 2004
- Key findings report: PCT Survey Results 2004
- Key findings report: Coronary Heart Disease Patient Survey 2004
- Key findings report: Emergency Department Survey Results 2003
- Key findings report: Outpatient Survey Results 2003
- Key findings report: PCT Survey Results 2003
- Key findings report: General Practice 2002
- Key findings report: Adult Inpatient Survey Results 2002
- Key findings report: Stroke Patient Survey Results 2004
- Key findings report: Follow-up survey of stroke patients 2005
- Key findings report: Adult Inpatient Survey Results 2005
- Key findings report: Young Patient Survey Results 2004
Development Work
- Development and Pilot Testing of the Category C Ambulance Service User Survey 2008
- Inpatient Survey 2007: Analysis of the patients' free text comments
- Inpatient survey sampling errors: 2008
- The development report for the 2008 inpatient survey
- Category C Service User Survey - Pilot Report
- Inpatient survey sampling errors: 2007
- Results of an online survey of trust leads and survey contractors for the 2007 Maternity Survey
- Results of an online survey of acute hospital trust survey leads for 2005 inpatient survey (colour version)
- Results of an online survey of acute hospital trust survey leads for 2005 inpatient survey (version for printing in black)
- Inpatient survey sampling errors: 2006
- The 2006 Inpatients Importance study report
- Extension of fieldwork for inpatient survey 2007
- Increasing response rates amongst BME and seldom heard groups - stakeholder consultation
- The development report for the 2007 inpatient survey
- Review of BME coverage in the Healthcare Commission's patient survey programme
- Increasing response rates amongst BME and seldom heard groups - literature review
- Mixed mode surveys - a review for the NHS acute patient survey programme