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The national patient survey programme is continuously being refined and improved. Ongoing research and analysis ensures that the programme obtains the best results possible about the topics most important and relevant to patients' experience of healthcare.
A range of documents and reports have been published which detail the findings of this study and research. To view these reports click here.
Key Findings
- Results of an online survey of trust leads and survey contractors for the 2007 Maternity Survey
- Results of an online survey of acute hospital trust survey leads for 2005 inpatient survey (colour version)
- Results of an online survey of acute hospital trust survey leads for 2005 inpatient survey (version for printing in black)
- The 2006 Inpatients Importance study report
- Key Findings Report for the 2005 Inpatients Survey
Development Work
- Category C Service User Survey - Pilot Report.pdf
- Inpatient survey sampling errors: 2007
- Inpatient survey sampling errors: 2006
- Extension of fieldwork for inpatient survey 2007
- Increasing response rates amongst BME and seldom heard groups - stakeholder consultation
- The development report for the 2007 inpatient survey
- Review of BME coverage in the Healthcare Commission's patient survey programme
- Increasing response rates amongst BME and seldom heard groups - literature review
- Mixed mode surveys - a review for the NHS acute patient survey programme