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Title:Guidance Manual 2004: NHS trust-based patient surveys:acute hospital trusts Young Patients 2004 
Overview:This guidance manual outlines the requirements and procedures for conducting the survey of children and young patients 2004. It should be read by Acute or Specialist Trust staff involved in undertaking this survey and by the approved survey contractors. 
Abstract:1. Introduction: patient feedback and the NHS Plan; 2. Setting up a project team; 3. Approved Survey Contractor versus in-house surveys; 4. Commissioning a survey from an Approved Contractor; 5. Data protection and confidentiality; 6. Ethical issues and ethics committees; 7. Collecting data from non-English speaking populations; 8. Timetable; 9. Compiling a list of patients; 10. Publicising the survey; 11. Materials 12. Implementing the survey; 13. Entering data; 14. Making sense of the data; 15. Reporting results; 16. Using results for quality improvement. 
Category:Guidance Notes - Young Inpatients 2004 
Trust Type:Mental Health Trust 
Survey Type:Children 
Author:Rachel Reeves 
Date Created:January 2004 
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