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Title:Feedback from PCTs to proposals for a national survey of primary care service users 
Overview:This letter from the Commission for Health Improvement, dated 15 January 2003, addresses the main concerns and questions raised by PCTs about proposals for a national survey of primary care trust service users. 
Abstract:What are the benefits of taking part in this survey, particularly when many PCTs are already conducting service user consultation? Will the sampling methods employed by the survey cover all of a primary care trust's services, the full variety of service users or more locally specific issues? How has the questionnaire been developed? Will it be possible to break the survey results down to enable geographical or service area analysis? How has the sample size been determined and should this vary between PCTs with very different population sizes? Will the sampling from PCT registers be a time consuming and difficult process, given that many PCT's share the same systems? Has there been sufficient consideration of service user consent and other ethical issues? Will the survey obtain the proposed response rates? Is the survey appropriate to people from ethnic groups and those who do not read Englist? What logistical aspects will need to be considered in order to carry out the survey in the most efficient and timely manner? Will there be any funding to help carry out the survey? 
Category:Primary Care Trust Survey - Survey Programme Updates from CHI (Commission for Health Improvement) 
Survey Type:Primary Care - Local Health Services 
Author:Sarah Scobie 
Date Created:January 2003 
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